1. Introduction
Welcome to Fusion Byte ("Company", "we", "our", "us"). We operate the website fusionbyte.tech and provide the Agency OS software solution (the "Service").
This Privacy Policy explains how we collect, safeguard, and disclose information that results from your use of our Service. By using Fusion Byte or Agency OS, you agree to the collection and use of information in accordance with this policy.
2. Definitions
- Service: Refers to the Fusion Byte website and the Agency OS platform managed by Fusion Byte.
- Agency OS: Our proprietary project management and CRM dashboard designed for agencies to manage clients, finances, and workflows.
- Personal Data: Data about a living individual who can be identified from those data (e.g., Name, Email).
- Usage Data: Data collected automatically, generated by the use of the Service (e.g., page visit duration).
3. Data Collection for Agency OS
When you use Agency OS, we collect specific data to ensure the software functions correctly:
- Account Information: We collect your name, email address, and agency details when you register for Agency OS.
- Project Data: Data you input regarding your projects (Tasks, Deadlines, Kanban status) is stored securely on our servers (via Google Firebase).
- Financial Data: If you use the financial tracking features, we store the input data (Invoices, Revenue numbers). We do not store credit card numbers or process payments directly on our servers; we use secure third-party gateways.
- Client Data: Information you upload about your clients is your property. Fusion Byte acts as a data processor and does not use your client data for our marketing.
4. How We Use Your Data
Fusion Byte uses the collected data for various purposes:
- To provide and maintain our Agency OS service.
- To notify you about changes to our service (e.g., new AI features).
- To provide customer support and troubleshoot technical issues.
- To monitor the usage of our Service to detect and prevent technical issues.
5. Data Security
The security of your data is important to us. We use enterprise-grade encryption provided by Google Firebase to store your user data and Agency OS records. However, remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Third-Party Services
We may employ third-party companies (like Google Analytics, Vercel, or Firebase) to facilitate our Service ("Service Providers"). These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. Contact Us
If you have any questions about this Privacy Policy or your data on Agency OS, please contact us: